Last Updated: January 26, 2026

Thank you for shopping with Shower Snaps™ LLC.
This policy explains our shipping, return, and refund practices so you know exactly what to expect before placing an order.

Important: We currently ship within the United States only.

🚚 1. Order Processing Time

All orders are processed within:

4–5 business days

Processing time does not include weekends or holidays.

Shower Snaps™ LLC products are produced in small batches and carefully prepared before shipment. During periods of high demand or production delays, processing times may be extended slightly. If a significant delay occurs, we will notify you by email when possible.

📮 2. Shipping Timeframes

Once shipped, delivery time depends on the carrier and destination.

Estimated delivery times:
United States: 3–7 business days

Delivery timeframes are estimates only and are not guaranteed.

🚚 3. Shipping Carriers

We ship using trusted major carriers, including:

•USPS

•UPS

•FedEx

Carrier selection is determined by package size, weight, destination, and service availability.

💲 4. Shipping Costs

Shipping costs are calculated at checkout based on:

•Destination

•Package weight

•Carrier rates

Any promotional free-shipping offers will be applied automatically when eligible.

🔍 5. Tracking Information

When your order ships, you will receive an email containing tracking information.

Please allow 24–48 hours for tracking updates to appear after shipment.

🏠 6. Incorrect or Incomplete Addresses

Customers are responsible for entering accurate shipping information at checkout.

If a package is returned due to an incorrect or incomplete address:

•Customer is responsible for reshipment fees

•Refunds (if requested instead) will exclude original shipping costs

Once an order has shipped, we are unable to reroute packages.

📫 7. Lost or Stolen Packages

If a carrier marks a package as delivered but you cannot locate it:

•Check with neighbors or building management

•Wait 24–48 hours (carriers sometimes mark packages early)

•Contact the shipping carrier to file a claim

Once a package is marked delivered, Shower Snaps™ LLC is not responsible for lost or stolen packages.
We will assist customers in filing carrier claims when possible but cannot guarantee replacements or refunds for delivery-related losses.

🌦 8. Carrier or Weather Delays

We are not responsible for shipping delays caused by:

•Severe weather

•Carrier disruptions

•Holidays

•Service interruptions beyond our control

Shipping fees are non-refundable for these delays.

🔄 9. Return Policy

We want you to love your Shower Snaps™. If something isn’t right, you may request a return under the conditions below.

9.1 Return Window

Returns are accepted within:

30 days of delivery

Returned items must be:

•Unused

•Undamaged

•In original condition

•Returned with all parts and original packaging

All returned items are inspected upon arrival. Items showing signs of use, wear, or damage may be refused and returned to sender without refund.

We cannot accept returns for:

•Used items

•Items damaged by misuse

•Clearance or final sale items

•Custom or personalized items (if applicable)

📬 10. How to Start a Return

To begin a return request, contact:

📧 [email protected]

Please include:

•Order number

•Full name

•Reason for return

•Photos (if item is damaged or defective)

We will provide return instructions if your request is approved.

🚚 11. Return Shipping Costs

Unless a return is due to our error (wrong or defective item), the customer is responsible for return shipping costs.

We strongly recommend using a trackable shipping service.
Shower Snaps™ LLC is not responsible for returned items lost in transit.

🛠 12. Damaged or Defective Items

If your order arrives damaged or defective:

Contact us within 7 days of delivery and include clear photos or video of the issue.

We will review and either:

•Send a replacement at no cost, or

•Issue a full refund

💳 13. Refund Processing

Once a returned item is received and inspected:

•Approved refunds are issued to the original payment method

•Please allow 3–7 business days for processing (depending on your bank)

Shipping fees are non-refundable unless the return is due to our error.

🔁 14. Exchanges

If you would like to exchange an item:

Contact us at [email protected]

Exchanges may require completing the standard return process.
Customers are responsible for exchange shipping unless the exchange is due to our mistake.

❌ 15. Order Cancellations

Orders may be canceled for a full refund before shipment.

If an order has already shipped, it must follow the standard return process.

⚠️ 16. Chargebacks & Payment Disputes

If you experience any issue with your order, please contact us first so we can resolve it quickly.

Filing a chargeback without contacting us to resolve the issue may be considered fraudulent activity. We reserve the right to dispute all chargebacks with shipment confirmation, delivery confirmation, and communication records.

🛡 17. Right to Refuse Service

Shower Snaps™ LLC reserves the right to refuse service, cancel orders, or issue refunds at our discretion if fraudulent, abusive, or suspicious activity is suspected.

By placing your order, you agree to our Shipping & Returns Policy and Terms and Conditions.

📧 18. Contact Information

For all shipping or return questions:

Shower Snaps™ LLC
📧 [email protected]